Apple has recently announced that it will be extending warranties on Apple Time Capsules sold between February and June of 2008. This is a result of many customers complaining that their Time Capsule no longer turns on or shuts down unexpectedly.
Is Your Time Capsule Eligible?
However, with the widespread complaints of spotty performance, including randomly shutting off or not turning on at all, Apple has announced that they will extend warranties for certain serial numbers that are affected. If your Time Capsule’s serial number is in the range of XX807XXXXXX XX814XXXXXX and was purchased between February and June of 2008, you may be eligible for a repair or replacement. This, of course, is only a possibility if your Time Capsule is experiencing the described issues.
If your Time Capsule is experiencing these issues and falls in the serial number range and time frame of purchase, there are numerous ways of submitting it to Apple. The most timely approach would be to take your Time Capsule to your local Apple Retail Store or Apple Authorized Service Provider.
For more information, visit Apple’s Time Capsule Support.
What is a Time Capsule?
The Apple Time Capsule is a wireless router and external hard drive in one. The device works seamlessly with Apple Time Machine, which is included in Mac OS X Leopard and Snow Leopard. Serving as a wireless base station, the Time Capsule supports 802.11b/g/n WiFi signals. This wireless capability, paired with its external hard drive functionality, allows Mac users to wirelessly backup their computers to the Time Capsule, providing a simple “hands-off” approach to data backup. The 1TB and 2TB Time Capsules are available for $299 and $499, respectively.