Dell customers are getting antsy as they wait for their XPS M1330 notebooks. Dell has started shipping some orders, but things are slow going as the company works through some new ‘manufacturing processes.’
If you ‘re waiting on your M1330, keep an eye on Dell’s Lionel Menchaca updates over at Direct2Dell.
Since last week’s update and my subsequent correction, there are lots of customers like Ed, George Pharell, Francois and others who are asking me for updates on the status of the XPS M1330 notebook. I can confirm that we have started shipping systems. However, the process to ramp production has taken a bit longer than we expected. The reality is that due to the unique nature of some features of the notebook, we’ve had to work through some additional manufacturing processes.
The important point is that we are now building orders to ship to customers worldwide, and we will keep working to ship these notebooks as quickly as we can. I’ll provide another update by mid-next week to give you a better idea for where we are in working through the backlog.
At this point, estimated ship dates for new orders is about four weeks. Like I mentioned in my previous post, some specific components like the thinner WLED display will add time to those estimated ship dates.
I know many of you have been waiting eagerly for your XPS M1330 notebooks, and we appreciate your business. We are working through details in real time and will look to provide updates when we have more details to share.
Thanks again for your patience, and stay tuned for a status update by mid-next week.