Tag: support
Why Hold Music Sounds Horrible [Tech Support]
We’ve all called into customer service at one time or another and spent 15 minutes listening to awful hold music. We’re note talking about the taste in music. No, we’re talking about the hold music that often sounds like a poorly tuned FM station being pulled in with tin foil. You know the type. It [...]
Apple Joint Venture Program Delivers Mac Support to Businesses
The Apple Joint Venture program has been mad official and offers a new way for Mac based businesses to get tech support without the need for a dedicated IT staff. The Joint venture programs brings priority support, phone support and even offers a loaner MacBook Pro with Microsoft Office if your MacBook needs to be [...]
Apple Out of Box Experience Continues Months Later with a Phone Call
One of the biggest things we hit on in our previous MacBook Air coverage is the out of the bo experience that you get with a new Apple computer. From the quick setup to the included iLife applications, the experience of actually getting to use your MacBook is far ahead of the competition, and the [...]
Get Free Tech Support from HP Expert Day on Sept 28th
On Tuesday, September 28th, HP will be hosting it’s annual HP Expert Day. During this 24-hour period, over 100 HP experts will be observing the printer and all in ones, notebook, and desktop boards, ready to answer any questions HP consumers may have about their products. Beginning Tuesday at 12:00 PM and ending Wednesday at [...]
Notebooks.com Week in Review August 13th
This week in notebooks and gadgets we saw several reviews, some new ASUS business notebooks and a collection of Android devices hit the market including the Droid 2 and the Dell Streak. Android also received Voice Actions and Chrome to Phone to up the competition between Google and Apple handsets. We also added the Laptop Finder tool [...]
Which Computer Company Has the Best Customer Service
Every year, LAPTOP Magazine completes a detailed test of all the major notebook vendors’ support phone lines and web resources. Titled the 2010 Tech Support Showdown, this report highlights the good and the bad of notebook tech support. The Test Twelve big-name notebook vendors were the subject of this test. To test the phone support [...]
How To: Get Windows Computer Support Without Web Access
The wealth of easily accessible information on the web means that most people immediately go online to find help with the computers. But what happens when you have no internet connection? Most people will panic without being able to type a question into their favorite search engine, and won’t be able to find assistance until [...]



