The affected laptops won’t catch on fire or fall apart right away, but Intel discovered that there was an issue with some of the Serial ATA ports in the chipsets which could degrade over time and result in poor performance of hard drives and DVD drives.
If you purchased one of the Toshiba laptops below Toshiba asks that you return your laptop to the store you purchased it from for a full refund. Before you return your laptop you should back up all of your data to an external hard drive or if it is small enough upload it to Dropbox. You should also use a tool to wipe your hard drive of personal information.
The following Toshiba Laptops have been recalled:
|Model Name||Model Numbers|
|Satellite A660||See note below|
|Satellite A665||S5176, S5177, S5182, S5183, S5184, S5185, S5187, S5189, S6100|
|Satellite A665 3D Edition||3DV10, 3DV11, 3DV12|
|Satellite L655||S5161, S5161BN, S5161RD, S5161WH, S5162, S5166, S5166BN, S5166RD, S5166WH, S5167|
|Satellite M645||S4116, S4118|
|Portege R835||P50, P55, P56|
|Qosmio X505||Q8100, Q8102, Q8104|
|Note:||If you purchased a Satellite A660 from Toshiba Direct, with a Core i7 2630QM quad-core processor, you will be contacted directly by Toshiba.|
We expect to see other retails announcing similar plans to recall affected laptops in the near future.