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Toshiba Recalls 33 Laptop Models Sold Since January 9th 2011

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Toshiba announced this week that it was recalling 33 Toshiba laptop models, many of which were just announced at CES 2011, due to a design issue with the Intel 6 Series Chipset.

The affected laptops won’t catch on fire or fall apart right away, but Intel discovered that there was an issue with some of the Serial ATA ports in the chipsets which could degrade over time and result in poor performance of hard drives and DVD drives.

If you purchased one of the Toshiba laptops below Toshiba asks that you return your laptop to the store you purchased it from for a full refund. Before you return your laptop you should back up all of your data to an external hard drive or if it is small enough upload it to Dropbox. You should also use a tool to wipe your hard drive of personal information.

The following Toshiba Laptops have been recalled:

Model Name Model Numbers
Satellite A660 See note below
Satellite A665 S5176, S5177, S5182, S5183, S5184, S5185, S5187, S5189, S6100
Satellite A665 3D Edition 3DV10, 3DV11, 3DV12
Satellite E305 S1990
Satellite L655 S5161, S5161BN, S5161RD, S5161WH, S5162, S5166, S5166BN, S5166RD, S5166WH, S5167
Satellite M645 S4116, S4118
Portege R835 P50, P55, P56
Qosmio X500 Q930
Qosmio X505 Q8100, Q8102, Q8104
Note: If you purchased a Satellite A660 from Toshiba Direct, with a Core i7 2630QM quad-core processor, you will be contacted directly by Toshiba.

We expect to see other retails announcing similar plans to recall affected laptops in the near future.

Josh Smith is a longtime mobile tech user, currently using a Droid as his primary smartphone. Josh is also an editor at Notebooks.com where he reviews notebooks and other mobile tech. Follow Josh on Twitter @Josh_Smith or email him Josh@Notebooks.com.

5 Comments

  1. Douglas Keachie

    February 8, 2011 at 8:51 am

    I am not a happy camper, not even the backpack as an apology:

    http://farstars.blogspot.com/2011/02/how-toshiba-intel-does-business-not-so.html

  2. veman96054

    February 8, 2011 at 2:23 pm

    Just wait until they come out with the replacement chips and they will send you a new lap top.

    I laid them out today.

    The only comparable laptop, which is not as good as mine, is $100 more.

    After telling them that Dell will replace the motherboards on thiers, they admitted that we did not have to send back our laptops. The extended warranties are still good.

    They also said that eventually they would send me a replacement once that chip became available.

    They were unwilling to offer me an upgraded ram or anything.

    They blamed intel. I told them they sold me the product and are responsible.

    Someone need to compensate us for our extra time that we put in setting up the stupid thing. I have spent the better part of last week fixing my laptop.

    Mainly removing stupid s*** they put on.

  3. stl

    June 15, 2011 at 9:39 pm

    toshiba,would not admit wrong. fixed twice under warraty,a665,i7- total piece of f*** sh** !!!

  4. djt

    June 22, 2011 at 9:36 pm

    stl,
    I feel your pain. I too have the same computer you have and it
    has never worked properly. Always overheating. I paid good money
    for that notebook only to get all these problem. I just sent it
    back and they had to replace the hd and the cooling fan. It’s only
    time before it gives up the gohst. That A665 was the worst computer
    purchase I’ve ever made.

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