Comments on: Black Friday Disaster: Microsoft’s Live.com Cash Back Fails Big Time http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/?utm_source=rss&utm_medium=rss&utm_campaign=black-friday-disaster-microsofts-livecom-cash-back-fails-big-time Notebooks and Laptops News, Deals and Reviews Thu, 17 May 2012 19:06:28 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: ackmiller http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8683 ackmiller Thu, 11 Dec 2008 16:38:54 +0000 http://www.notebooks.com/?p=2150#comment-8683 I finally received the 40% cashback pending in my cashback account. I sent a 3rd email yesterday to the cashbk(at)microsoft.com address and this morning I had an email from one of their employees saying I received the rebate and sure enough, it is now showing in my cashback account. I am not sure if my 3rd email spurred them to take action of if I was simply in queue waiting to be helped, but either way I am very happy to have this resolved. This morning's reply and subsequent cashback rebate were the first time I received any feedback from Microsoft (except for the canned automated reply). Prior to today I never had 3% or any other amount pending in my cashback account. Now I don't have to return the HP items I purchased as a Christmas gift for my wife. This has left a bittersweat taste in my mouth about the live.com cashback program, but I can't say I wouldn't use this service again should such a sweet deal come around again (40% off your HP order is hard to turn down). For those still waiting, hang in there, you have until after Christmas to return your laptops, and if you can I suggest waiting a while longer before sending back your hardware (assuming you really want the hardware and aren't itching to stick it to HP by returning your purchases). I finally received the 40% cashback pending in my cashback account. I sent a 3rd email yesterday to the cashbk(at)microsoft.com address and this morning I had an email from one of their employees saying I received the rebate and sure enough, it is now showing in my cashback account. I am not sure if my 3rd email spurred them to take action of if I was simply in queue waiting to be helped, but either way I am very happy to have this resolved. This morning’s reply and subsequent cashback rebate were the first time I received any feedback from Microsoft (except for the canned automated reply). Prior to today I never had 3% or any other amount pending in my cashback account. Now I don’t have to return the HP items I purchased as a Christmas gift for my wife. This has left a bittersweat taste in my mouth about the live.com cashback program, but I can’t say I wouldn’t use this service again should such a sweet deal come around again (40% off your HP order is hard to turn down). For those still waiting, hang in there, you have until after Christmas to return your laptops, and if you can I suggest waiting a while longer before sending back your hardware (assuming you really want the hardware and aren’t itching to stick it to HP by returning your purchases).

]]> By: ackmiller http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8714 ackmiller Thu, 11 Dec 2008 16:38:00 +0000 http://www.notebooks.com/?p=2150#comment-8714 I finally received the 40% cashback pending in my cashback account. I sent a 3rd email yesterday to the cashbk(at)microsoft.com address and this morning I had an email from one of their employees saying I received the rebate and sure enough, it is now showing in my cashback account. I am not sure if my 3rd email spurred them to take action of if I was simply in queue waiting to be helped, but either way I am very happy to have this resolved. This morning's reply and subsequent cashback rebate were the first time I received any feedback from Microsoft (except for the canned automated reply). Prior to today I never had 3% or any other amount pending in my cashback account. Now I don't have to return the HP items I purchased as a Christmas gift for my wife. This has left a bittersweat taste in my mouth about the live.com cashback program, but I can't say I wouldn't use this service again should such a sweet deal come around again (40% off your HP order is hard to turn down). For those still waiting, hang in there, you have until after Christmas to return your laptops, and if you can I suggest waiting a while longer before sending back your hardware (assuming you really want the hardware and aren't itching to stick it to HP by returning your purchases). I finally received the 40% cashback pending in my cashback account. I sent a 3rd email yesterday to the cashbk(at)microsoft.com address and this morning I had an email from one of their employees saying I received the rebate and sure enough, it is now showing in my cashback account. I am not sure if my 3rd email spurred them to take action of if I was simply in queue waiting to be helped, but either way I am very happy to have this resolved. This morning’s reply and subsequent cashback rebate were the first time I received any feedback from Microsoft (except for the canned automated reply). Prior to today I never had 3% or any other amount pending in my cashback account. Now I don’t have to return the HP items I purchased as a Christmas gift for my wife. This has left a bittersweat taste in my mouth about the live.com cashback program, but I can’t say I wouldn’t use this service again should such a sweet deal come around again (40% off your HP order is hard to turn down). For those still waiting, hang in there, you have until after Christmas to return your laptops, and if you can I suggest waiting a while longer before sending back your hardware (assuming you really want the hardware and aren’t itching to stick it to HP by returning your purchases).

]]> By: Xavier http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8682 Xavier Fri, 05 Dec 2008 08:32:14 +0000 http://www.notebooks.com/?p=2150#comment-8682 Dave- thanks for the suggestion. Could you please do me a favor and email me your order details and I'll see if one of my contacts at HP can help get to the bottom of this. Use the about page or just email Xavier at this domain.com Dave- thanks for the suggestion. Could you please do me a favor and email me your order details and I’ll see if one of my contacts at HP can help get to the bottom of this. Use the about page or just email Xavier at this domain.com

]]> By: Xavier http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8713 Xavier Fri, 05 Dec 2008 08:32:00 +0000 http://www.notebooks.com/?p=2150#comment-8713 Dave- thanks for the suggestion. Could you please do me a favor and email me your order details and I'll see if one of my contacts at HP can help get to the bottom of this. Use the about page or just email Xavier at this domain.com Dave- thanks for the suggestion. Could you please do me a favor and email me your order details and I’ll see if one of my contacts at HP can help get to the bottom of this. Use the about page or just email Xavier at this domain.com

]]> By: Wolfmore http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8681 Wolfmore Fri, 05 Dec 2008 04:41:58 +0000 http://www.notebooks.com/?p=2150#comment-8681 I sent live.com a very polite email telling them I spent 12 hours trying to get thru and that they should give me a 40% cashback coupon to HP to use at my leisure. They probably won't reply but I encourage other to do the same. I sent live.com a very polite email telling them I spent 12 hours trying to get thru and that they should give me a 40% cashback coupon to HP to use at my leisure. They probably won’t reply but I encourage other to do the same.

]]> By: Anonymous http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8712 Anonymous Fri, 05 Dec 2008 04:41:00 +0000 http://www.notebooks.com/?p=2150#comment-8712 I sent live.com a very polite email telling them I spent 12 hours trying to get thru and that they should give me a 40% cashback coupon to HP to use at my leisure. They probably won't reply but I encourage other to do the same. I sent live.com a very polite email telling them I spent 12 hours trying to get thru and that they should give me a 40% cashback coupon to HP to use at my leisure. They probably won’t reply but I encourage other to do the same.

]]> By: Dave http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8680 Dave Wed, 03 Dec 2008 14:08:26 +0000 http://www.notebooks.com/?p=2150#comment-8680 @Xavier - You guys need to look into the accusation that HP has been canceling orders because they are out of stock on warranties. If they are really doing that they are operating without a shred of integrity and all of us should cancel our orders, regardless of the cashback %. @Xavier – You guys need to look into the accusation that HP has been canceling orders because they are out of stock on warranties. If they are really doing that they are operating without a shred of integrity and all of us should cancel our orders, regardless of the cashback %.

]]> By: Dave http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8711 Dave Wed, 03 Dec 2008 14:08:00 +0000 http://www.notebooks.com/?p=2150#comment-8711 @Xavier - You guys need to look into the accusation that HP has been canceling orders because they are out of stock on warranties. If they are really doing that they are operating without a shred of integrity and all of us should cancel our orders, regardless of the cashback %. @Xavier – You guys need to look into the accusation that HP has been canceling orders because they are out of stock on warranties. If they are really doing that they are operating without a shred of integrity and all of us should cancel our orders, regardless of the cashback %.

]]> By: Todd Bishop http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8679 Todd Bishop Wed, 03 Dec 2008 04:35:44 +0000 http://www.notebooks.com/?p=2150#comment-8679 Xavier, I just posted the latest news here on TechFlash: http://tinyurl.com/5wqxhn. Looks like people hoping for a quick restart of the HP promotion will be disappointed. Xavier, I just posted the latest news here on TechFlash: http://tinyurl.com/5wqxhn.

Looks like people hoping for a quick restart of the HP promotion will be disappointed.

]]> By: Todd Bishop http://notebooks.com/2008/11/28/black-friday-disaster-microsofts-livecom-cash-back-fails-big-time/#comment-8710 Todd Bishop Wed, 03 Dec 2008 04:35:00 +0000 http://www.notebooks.com/?p=2150#comment-8710 Xavier, I just posted the latest news here on TechFlash: http://tinyurl.com/5wqxhn. Looks like people hoping for a quick restart of the HP promotion will be disappointed. Xavier, I just posted the latest news here on TechFlash: http://tinyurl.com/5wqxhn.

Looks like people hoping for a quick restart of the HP promotion will be disappointed.

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