Comments on: Jason Dunn: Dell Return Process a Nightmare http://notebooks.com/2008/11/03/jason-dunn-dell-return-process-a-nightmare/?utm_source=rss&utm_medium=rss&utm_campaign=jason-dunn-dell-return-process-a-nightmare Notebooks and Laptops News, Deals and Reviews Thu, 17 May 2012 19:06:28 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Sylvie Anderchuck http://notebooks.com/2008/11/03/jason-dunn-dell-return-process-a-nightmare/#comment-5319 Sylvie Anderchuck Tue, 03 Mar 2009 20:42:32 +0000 http://www.notebooks.com/?p=3047#comment-5319 I went through the same process. I called customer service at least 8 times to return my laptop. I left messages as you did as well. Then they told me that some professional return specialist would call me in a week and they never did. I never even got to speak with this so called "specialist." Evebtually, the sales person sent me an email with a reciept and return sticker. They didn't even tell me how to return so im hoping i did it right. :S It's being returned right now. Im hoping it works out. Good luck with your laptop, you'll need it. I went through the same process. I called customer service at least 8 times to return my laptop. I left messages as you did as well. Then they told me that some professional return specialist would call me in a week and they never did. I never even got to speak with this so called “specialist.” Evebtually, the sales person sent me an email with a reciept and return sticker. They didn’t even tell me how to return so im hoping i did it right. :S It’s being returned right now. Im hoping it works out.

Good luck with your laptop,

you’ll need it.

]]> By: Sylvie Anderchuck http://notebooks.com/2008/11/03/jason-dunn-dell-return-process-a-nightmare/#comment-5321 Sylvie Anderchuck Tue, 03 Mar 2009 20:42:00 +0000 http://www.notebooks.com/?p=3047#comment-5321 I went through the same process. I called customer service at least 8 times to return my laptop. I left messages as you did as well. Then they told me that some professional return specialist would call me in a week and they never did. I never even got to speak with this so called "specialist." Evebtually, the sales person sent me an email with a reciept and return sticker. They didn't even tell me how to return so im hoping i did it right. :S It's being returned right now. Im hoping it works out. Good luck with your laptop, you'll need it. I went through the same process. I called customer service at least 8 times to return my laptop. I left messages as you did as well. Then they told me that some professional return specialist would call me in a week and they never did. I never even got to speak with this so called “specialist.” Evebtually, the sales person sent me an email with a reciept and return sticker. They didn’t even tell me how to return so im hoping i did it right. :S It’s being returned right now. Im hoping it works out.

Good luck with your laptop,

you’ll need it.

]]> By: Bruce Eric Anderson (aka bruceericatdell) http://notebooks.com/2008/11/03/jason-dunn-dell-return-process-a-nightmare/#comment-5318 Bruce Eric Anderson (aka bruceericatdell) Tue, 04 Nov 2008 15:00:34 +0000 http://www.notebooks.com/?p=3047#comment-5318 @Jason: I'm sorry to hear of your poor experience in trying to return your system. We do make mistakes and I apologize on behalf of my company for this one. If you're still have issues, contact me directly via e-mail or on Twitter so I can expedite your system return. Thank you. Bruceericatdell @Jason: I’m sorry to hear of your poor experience in trying to return your system. We do make mistakes and I apologize on behalf of my company for this one. If you’re still have issues, contact me directly via e-mail or on Twitter so I can expedite your system return. Thank you.

Bruceericatdell

]]> By: Bruce Eric Anderson (aka bruce http://notebooks.com/2008/11/03/jason-dunn-dell-return-process-a-nightmare/#comment-5320 Bruce Eric Anderson (aka bruce Tue, 04 Nov 2008 15:00:00 +0000 http://www.notebooks.com/?p=3047#comment-5320 @Jason: I'm sorry to hear of your poor experience in trying to return your system. We do make mistakes and I apologize on behalf of my company for this one. If you're still have issues, contact me directly via e-mail or on Twitter so I can expedite your system return. Thank you. Bruceericatdell @Jason: I’m sorry to hear of your poor experience in trying to return your system. We do make mistakes and I apologize on behalf of my company for this one. If you’re still have issues, contact me directly via e-mail or on Twitter so I can expedite your system return. Thank you.

Bruceericatdell

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